09-06-2021 03:27 PM - edited 01-06-2022 03:25 AM
09-06-2021 06:40 PM
Send all the info needed to change the incorrect shipping address along with all the info you previously entered and the order number. Mark the subject line as "Urgent" wrong shipping address.
Customer support is backlogged at the moment but if you include all the info necessary to make the change they may be able to update your order without contacting you first. Good luck!
09-06-2021 03:54 PM
Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,
Good Luck....
09-06-2021 03:30 PM
@elove1107 wrote:I entered the wrong shipping address for my sim card. How could I change it?
Contact CSA to change it, if you can catch it.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Private Message to Public Mobile Customer Support Agents (CSA)