Did not recieve any text messages over a 24 hour period

[tofu]

Hi,

I did not receive any text messages from Sunday AM until Monday AM, even though I confirmed that many were sent to me. Up until that point I had been receiving texts just fine. I tried restarting my phone, clearing the cache of my messages app, etc., and nothing seemed to work. Also, I checked my account usage on the PM website, and none of the texts that I should have been receiving showed up there either (the last one received Sunday AM did show up however).

Two questions:

1) What happened?

2) Will I ever receive the messages that I missed?

Thanks!

[CaNuCk07]

np! anytime!

[tofu]

Okay will do, thanks for your help!

[CaNuCk07]

should be this link.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

[tofu]

Yes, the problem seems to have resolved itself and I am receiving texts again. I know of some messages that were missed over this period, but I'm worried that I may not know about others that were missed. None of the ones that I know were missed during this downtime have been received.

[CaNuCk07]

@tofu  sounds like you have started receiving text messages again at least?

Only a mod or teech would be able to confirm if you'll receive the texts or really what happened.

Send them a private message with your details and they can look into it.

@Shazia_K

http://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community/ct-p/Public_Mobile_Community