Date

[shannonredd]

My last bill was on Aug 21 an my date has not reset  

[Timer]

@shannonredd 

your data it's working, if yes then it is just a glitch in the system there is a new design a lot customer has same issue.

call *611 press 3 and you need your 4 digit PIN and check it out your data usage.

turn off device take out SIM card and reinsert back on

[softech]

@shannonredd 

With this new site, you likely still reading off the cached version, so the usage you got was not up to date

Try to login My Account using Incognito mode (or InPrivate for Edge, Private for Safari)  or try again with a  completely different browser like Edge/Firefox/Chrome.  You should then see the latest usage from the server