05-17-2026 02:31 PM
05-17-2026 02:39 PM
Make sure old sim removed or disabled
Then Reboot phone and Reset Network Settings
05-17-2026 02:38 PM
hi @Dymndaries
what phone are you using?
Telus (PM) has retired some legacy servers and old phones from 2017 before will be affected
and check if you have these APN settings
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms