Data

[007859]

What will it cost me for more data

Because now all I have is text and call

[slusagm]

if you had no service earlier last week, that particular problem was fully resolved

but if it just happened on the weekend,  check if Telus also reports any outage in your area
https://www.telus.com/en/bc/outages

also Reboot phone and Reset network settings to test

[BKNS27]

@007859 

Try resetting the Network setting on your phone.

[BKNS27]

@007859 

Login to your account on the PM app or website and make a purchase under Subscription and Shop Add-on.

 

[BKNS27]

@007859 

There was issues earlier last week for members losing data. Try these recommendations:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Resolved-Megathread-Public-Mobile-Data-Is... 

Contact a CS_Agent if yiu are still having issues.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[007859]

• When does my data return?