11-19-2019 08:13 PM - edited 01-05-2022 08:03 AM
What happens when you reach max data? Do it cut off or is there additional charges?
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11-20-2019 09:24 AM
Once you use up your monthly allotment it just stop until the new cycle...no worry about going over.
11-19-2019 10:54 PM
FYI: Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 - 3 days. If your next renewal date is 2 - 3 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option
11-19-2019 08:56 PM
Although the base account operates like postpaid, everything else is prepaid. So no extra usage is available unless paid up front.
11-19-2019 08:16 PM
@Nikitarose Data just stops working. If you want more data, either purchase a data add-on or reach out to the mod team to renew early.
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11-19-2019 08:15 PM
@Nikitarose It will stop. No overage charges with Public Mobile.