If you're having trouble with using data services, please ensure that your Public Mobile account is in active status and that you are subscribed to data services. Please also check the usage history on your account to ensure that the data is not all used up. You can check this by visiting your Public Mobile Self Serve account.
If the issue is location specific, please check our coverage map and also note that the actual coverage and network service may vary according to geographical location and both are subject to change. Coverage in a building may not be same as the coverage in the basement of the building or in the elevator.
Also, please ensure that settings on your device are correct, i.e., Data Settings are turned on and the APN (Access Point Names) settings are correct. For Public Mobile APN settings details, please go to this link.
