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Data not working

jmg123
Great Neighbour / Super Voisin

Hi PM Community,

 

I just got a PM SIM and everything works fine except data. This is not the first time I have inserted a PM SIM, last time I tried and it worked. I have done everything from resetting network settings and rebooting my  iPhone 6S. There is no profiles in the Generals Settings. As well, my iOS is updated and the carrier is shown as Public Mobile 33.0. I also inserted into another iphone and it works. 

 

If anyone can help me figure out what’s wrong with the settings/software, it would be much appreciated! 

 

I have attached my mobile data settings. E77FD96D-9DF5-4004-81B4-92490899AFB3.png

 

31 REPLIES 31

Dunkman
Oracle
Oracle

@jmg123

You likely need to check the APN Settings.  Go to https://apn-canada.gishan.net/. Select the brand and model of your phone,  select Public Mobile. After doing so, you will be provided with the exact APNs required for your phone on Public Mobile  network.  That usually works afterwards.  

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