Data not working

[Reets19]

My subscription renewed 2 days ago. Calls work when not on wifi but nothing else does. Ive reset the mobile and wifi settings, verified my apn. Please do a data network profile reset

[softech]

@Reets19 

did you make any plan change this month? 

Make sure you didn't have any mobile data limit enabled, disable it if you have one setup

if you need PM CS support to refresh the account, you will need to open them a ticket. Please open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket):
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre

[porcupine]

Try removing your sim card and reinstalling it as long it is a physical sim if that doesn't work you need to contact an agent for help