08-26-2020 10:33 PM - edited 01-05-2022 03:40 PM
Hello,
If purchased, should U.S. Roaming appear as a field in this section?
Right now I only have talk and data as fields.
Thanks
Solved! Go to Solution.
08-26-2020 10:50 PM
I missed that.
One is talk and the other is text, so everything is OK.
I thought both lines were identical.
Getting late ...lol.
Thanks everyone for your help
08-26-2020 10:47 PM
@BJ4 wrote:I got billed once. Does that mean in 10 more days I will get billed again? Thanks
I got billed once. Does that mean in 10 more days I will get billed again?
You don't get billed. You pay for it. After 10 days you can buy another one. It won't happen automatically.
One line is the talk component. The other line is the text component.
08-26-2020 10:45 PM - edited 08-26-2020 10:47 PM
No @BJ4 you will have to add them again in 10 days. Stay safe.
08-26-2020 10:44 PM
08-26-2020 10:42 PM
This is how it currently looks under my add-ons. It is listed twice.
08-26-2020 10:39 PM
@BJ4 wrote:Hello, If purchased, should U.S. Roaming appear as a field in this section?Right now I only have talk and data as fields. Thanks
Talk and text will appear under Plan Details. Data will show as a counter under Data & Add-ons on the front overview page.
08-26-2020 10:37 PM
@BJ4
Yes you should see it on your account.
If not, is the money sitting there in your account, check your available funds.
Purchasing add-ons is a 2 step process, now you have to do the 2nd step and make the purchase using the funds from your account.
See guide for more info: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22...
08-26-2020 10:35 PM - edited 08-26-2020 10:46 PM
@BJ4 yes it should appear. if you have "available funds" showing then go back to the addons menu and apply the addon
once the add-on is applied, it starts immediately and expires in 10 days. you will not be billed unless you opt for the add-on again
