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Data Reset

habs3131
Great Neighbour / Super Voisin

My bill date Feb 04 toMar.03 plan 2.5gb.

Previous data usage in January carried over to February usage.

Data alert 95% usage.

How to reset data on bill date? 

6 REPLIES 6

HALIMACS
Mayor / Maire

@habs3131 wrote:

My bill date Feb 04 toMar.03 plan 2.5gb.

Previous data usage in January carried over to February usage.

Data alert 95% usage.

How to reset data on bill date? 


This is involved, but seems accurate, give it a whirl (probably somewhat similar to iPhone?):

 

  • Pull out your Android phone and unlock the screen by your security method.
  • Now, you have to disable the Wi-Fi connection.
  • After that, you must enable mobile data usage.
  • After that, you must tap on the “Settings.”
  • Now, you must tap on the “Wireless and networks” option.
  • After that, you must tap on the “data usage.”
  • After that, you need to tap on the “Cellular data usage” on the next screen.
  • Now, you must tap on the “Billing cycle” and reset the date to today’s date.
  • It will reset your data usage.
  • Now, you have successfully reset the data usage.

habs3131
Great Neighbour / Super Voisin

Okay thanks.

TheGx
Deputy Mayor / Adjoint au Maire

@habs3131 :Try this app called Data Witness PM, copied post from Oracle will13am:

 

if you are using an android device, download this app to track data usage.  It was created by a Public Mobile customer long ago.  

 

https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en&gl=US

Anonymous
Not applicable

 @habs3131 : Is that 95% coming from your phone or a 611 text from here? This place is 30 days, not a month. You would need to set your phone counter at each renewal.

Gunner123
Deputy Mayor / Adjoint au Maire

@habs3131 wrote:

My bill date Feb 04 toMar.03 plan 2.5gb.

Previous data usage in January carried over to February usage.

Data alert 95% usage.

How to reset data on bill date? 


@habs3131 hi data doesn't carry over only an unused add on will carry over 

TheGx
Deputy Mayor / Adjoint au Maire

@habs3131 :Tell us what kind phone you have? In settings in mobile data usually there is option too reset counter on certain date. You can also download data counter app.