08-11-2020 02:04 PM - edited 01-05-2022 12:29 PM
Hi, i just got a sim card 8 month before , but i never use the sim card , becaz i went to vacation, now sim card is not active, but now i want my old number For this problem i want a solution
Solved! Go to Solution.
08-11-2020 02:25 PM - edited 08-11-2020 02:25 PM
@IRSHAD Activate a new account at original carrier of number. Cross fingers that they can assign you the number.
08-11-2020 02:23 PM - edited 08-11-2020 02:25 PM
That's great news for you
That means it is available.
Try choosing the same town and you can keep getting more numbers until you get the same first 3 digits, then you enter your old 4 digits.
I did that successfully once.
If you transferred from another provider, you will have to go to them to get the same number, then transfer it to public mobile
08-11-2020 02:22 PM
I call that old number , but that number is not in service
08-11-2020 02:20 PM - edited 08-11-2020 02:21 PM
Sorry but you lost your phone number.
Was it originally public mobile number or did you bring it from another provider.
Your will need a new sim card.
You can try catching you're number, by choosing same area code and exchange, then picking the same last 4 digits during activation of your new soon
Here is a link to discounted sim
https://canadiancellsupplies.com/products/public-sim-card?variant=31239577829465
08-11-2020 02:18 PM - edited 08-11-2020 02:19 PM
@IRSHAD try calling your old number and see if someone picks up. if they do, then it's gone
08-11-2020 02:18 PM
@IRSHAD wrote:I dont have any way to get my old number, my all information unner my old number
If your account has been suspended over 90 days it gets closed. The sim will need to be replaced and the phone number would have gone back to the original provider you got it from. When you reactivate you may be able to find it if the number originally came from Telus or Koodo.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-11-2020 02:14 PM
I dont have any way to get my old number, my all information unner my old number
08-11-2020 02:07 PM - edited 08-11-2020 02:14 PM
@IRSHAD wrote:Hi, i just got a sim card 8 month before , but i never use the sim card , becaz i went to vacation, now sim card is not active, but now i want my old number For this problem i want a solution
Sorry, but the sim card cannot be reused, and the phone number has likely already been assigned to someone else.