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Credit

RayT2
Great Neighbour / Super Voisin

I registered for public mobile on Dec 31. I am currently waiting for my sim. Will I get a credit for waiting 1 week?

2 REPLIES 2


@RayT2 wrote:

I registered for public mobile on Dec 31. I am currently waiting for my sim. Will I get a credit for waiting 1 week?


The plan doesn't start until the activation is completed/finalized. There wouldn't be anything to credit.

Sansan
Mayor / Maire

SIM card can take up to 3 weeks to arrive. This is standard.  There would be no credit because of any delays no.

However,  you can ask, and it would be at the discretion of the agent to credit you for purchasing a new one in the meantime. 

Ask here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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