Credit Card Won't Authorize

[CovertCypher]

Hello,

Public Mobile doesn't seem to be able to authorize a charge on credit card; my credit card company says there is nothing wrong with my card. My service has been cut off and I need this phone online immediately.

I do not have a second Credit Card. Any help would be appreciated.

[stonechucker]

@CovertCypher, have you responded to the wrong thread?   What does your response have to do with this thread?

Also, because you’ve put it here, what is the meaning of the #1 anyways?  A +1 I know will help eleaviate local vs long distance calling messages, but know nothing about the #1.

[CherylKirby]

I had difficulty with any phone number that had #1 before the area code. As soon as I removed it, the problems were resolved. That includes all 1-800 (801, 804 etc).

[stonechucker]

Check out local Shoppers Drugmart, Canadian Tire gas bars, or WOW Mobile or Walmart for vouchers, in the mean time.

[will13am]

@CovertCypher, while waiting for moderator response to private messaging, I suggest trying again with a different browser, clearing browser cache and incognito mode.  These are strategies that have been successful for other customers in the past.  It is worth a try. 

[ShawnC13 · Accepted solution]

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@CovertCypher wrote:

Hello,

Public Mobile doesn't seem to be able to authorize a charge on credit card; my credit card company says there is nothing wrong with my card. My service has been cut off and I need this phone online immediately.

I do not have a second Credit Card. Any help would be appreciated.

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You will need to contact the mods for this. 

To send a private message to a moderator click this link.

In your message please include:

• PM Phone Number
• 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
• account number
• date of birth
• complete address listed on account with postal code
• email address on account
• most commonly called numbers
• alternate number listed on the account
• last payment date and amount
• last 4 digits of the credit card

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