03-06-2015 01:45 PM - edited 01-04-2022 01:11 PM
I was looking at the coverage map for BC and I noticed it was completely wrong. It had almost no coverage outside the Vancouver area but that has to be incorrect because TELUS, the network that Public Mobile uses, has the best coverage in BC
I am hoping that is just a mapping error and not an exclusion of service from TELUS.
Solved! Go to Solution.
04-12-2019 11:47 PM
So you brough back the thread, the map is incorrect still in your area?
04-12-2019 11:43 PM
@donk44 wrote:Great ! Correction is being worked on.
Perhaps a current map can be posted to show where good areas of coverage are present , then add the fixed-bits later.
I'm possibly a new customer, this is not the way to attract new people.
wow... so, this issue has been dealt with in March 2015, during the Beta phase. someone dug this thread up 9 months ago out of the blue... and you are digging it up again, 4 years after the problem was solved, saying that " this is not the way to attract new people".
Then, pretty please, what is? Have you actually taken the time to check the 2019 coverage map? https://www.publicmobile.ca/en/bc/coverage
04-12-2019 11:21 PM
Great ! Correction is being worked on.
Perhaps a current map can be posted to show where good areas of coverage are present , then add the fixed-bits later.
I'm possibly a new customer, this is not the way to attract new people.
08-23-2018 03:31 PM
Also...two words...
it's Telus.
'nuff said.
08-23-2018 01:49 PM
@Dz11 wrote:Thanks for that
it’s good to be able to let customers know how good the coverage is and why so I appreciate the long answer
@Dz11 wow, you just replied to a thread that's been dormant for nearly 3.5 years.
08-23-2018 02:14 AM
Thanks for that
it’s good to be able to let customers know how good the coverage is and why so I appreciate the long answer
03-19-2015 12:59 PM
Yes, I noticed today that the map has more areas filled in BC already!
Great Work!
03-19-2015 12:45 PM
Hi everyone,
Your all absolutely right about the "coverage issue" on our map in regards to some of our regions that we do have coverage for. Just to shed some light on the issue the coverage map was fine until Feb, 17 when we by mistake accidentally dropped some regions.
We have tracked those areas down, and will be updating the map before the weekend!
Thank you for your patience, and I hope this answers your questions and concerns?
Cheers!
03-17-2015 03:53 PM
Correct.
I brought it up...
http://productioncommunity.publicmobile.ca/t5/Discussions/Coverage-Map-in-BC-is-wrong/m-p/5893
Hopefully a solution comes soon...
03-16-2015 08:52 PM
03-16-2015 08:51 PM
03-16-2015 07:43 PM
@jchakkal Thanks for bringing BC Map issue to our attention. This is the reason why we are in BETA and we want all the community members to help us and point out similar issues.
Public Mobile does have covearge in BC and we will be updating the map soon.
We will let you know as soon as it is done.
03-16-2015 07:37 PM
@Martin Thanks for bringing this issue to our attention.
we are working on to resolve the issue. Coverage Map will be updated soon.
03-16-2015 01:27 PM
Mr. Webmester can U do what jchakkal said pls:
British Columbia is missing a whole lot of coverage area on the map.
Somebody. Fix It. Please. Now.
03-16-2015 09:44 AM
03-15-2015 09:14 PM
03-15-2015 07:49 PM
03-15-2015 07:39 PM
Yes, you are correct - Public Mobile was originally an Ontario & Quebec only brand.
But we aren't here to discuss the history of telecom - We are trying to setup the website for a proper launch for the whole country... So it doesn't really matter
Now focusing on the sole purpose of this thread. Let's get back to the original discussion point.
British Columbia is missing a whole lot of coverage area on the map.
Somebody. Fix It. Please. Now.
03-15-2015 07:21 PM
03-15-2015 06:30 PM
03-15-2015 06:16 PM
"As far as the map, I agree with you and the OP.
As I said in a previous post, the seeming lack of coverage may be due to Bell owning the towers, and not allowing Telus to show coverage, in order to draw potential customers to Bell."
---
Short Answer:
That's not true though. The Only difference between Bell and Telus is that Bell has access to BRS 2600Mhz LTE Band 7
The rest of the coverage map details are exactly identical. Also, there is no way that Bell owns the towers in the interior BC - the only place they own towers in the west is far northern B.C. and the Territories.
Long Answer:
From the Pacific Ocean until The Manitoba Border - Telus owns every single tower in the Bell-Telus relationship.
Then Bell owns everything in Ontario, NFLD, NB, PEI, NS
Telus owns the majority (or maybe everything) in Quebec
That's how the agreement works.... because these "turfs" is what they originally are based on...
Bell = Southern Quebec + Ontario + Bell Aliant (NS, NFLD, NB, PEI)
Telus = Rest of Quebec (QuebecTel) + BCTel + AGT (Alberta)
Therefore, their initial CDMA build out back in the day follows these areas...Then Telus purchased Clearnet which gave it a more national tower coverage area
Then When both Bell & Telus wanted to switch from CDMA to GSM, they decided to join together and team up and build out the entire country!
That's why if you have a Bell CDMA phone and you are in interior BC, your phone will actually "roam" on TELUS
If you have a Telus CDMA phone and you are somewhere in PEI, your phone will actually "roam" on Bell
But ever since they went GSM/HSPA - Then they decided to share the Radio on each tower but have seperate base systems. Therefore every single tower manually broadcasts a 302220 for TELUS (koodo/public) and 302610 for Bell (virgin/solo)
That's the long answer for why that assertion is incorrect.
03-15-2015 06:06 PM
03-15-2015 06:06 PM
The question hasn't been "answered" because the coverage map in BC is still wrong.
Determining if the coverage area is different than the TELUS map has been solved...its the same.
But the main issue was that the Public Mobile Coverage Map is incorrect - and that hasn't been fixed yet.
03-15-2015 06:02 PM
03-15-2015 05:17 PM
There is still no change to the coverage map...
Unacceptable.
03-13-2015 11:45 AM
03-13-2015 11:36 AM
03-13-2015 10:43 AM
03-08-2015 04:51 PM
03-08-2015 11:30 AM