11-19-2025 01:47 PM
Id like to cancel.. it is messing up the phone i signed it up with which isnt the phone i wanted
11-19-2025 01:49 PM
hi @Chey101
are you using eSIM, you can install the eSIM back on the phone you want. Just install the PM app on the phone you want, login and buy new eSIM from Account page.
Or if you like PM support agent to help, message them
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
