08-14-2020 08:08 PM - edited 01-05-2022 12:47 PM
Hi I was charged for my SIM card twice. I want to know how I can get one of them refunded.
Solved! Go to Solution.
08-14-2020 08:12 PM
@RobCarn what do you mean charged for you SIM twice? Thanks. Welcome to the community. Stay safe.
08-14-2020 08:12 PM
@RobCarn contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention overcharged for sim check the envelope top right corner for a reply response time is 2 to 48 hours
08-14-2020 08:09 PM
@RobCarn wrote:Hi I was charged for my SIM card twice. I want to know how I can get one of them refunded.
@RobCarn hello try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner