Charged an extra fee for using VISA

[eshasaib]

I tried taking $20 from my VISA card and adding it to Available Funds. It worked but when I checked my VISA account, I was charged $22.60. I was not told of any fees. What is that about and how to I avoid it?

[srlawren]

The government sure likes their extra fees!  

[delarami]

Hi 

The extra fee that they charged you is for the tax amount. 

[Tony8]

Hi, it looks like 13% tax was added.

[Anonymous]

@eshasaib  - Everything you see in your self serve is pre-tax.  Even credits (auto-pay, loyalty, community rewards, referral credits) are before tax - which is good.  They are not bill credits.

[eshasaib]

Oh, that makes sense. It was not appearing on my Public Mobile account but appeared on my bank statement, so I was confused. Thanks, team.

[Tav · Accepted solution]

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@eshasaib wrote:

I tried taking $20 from my VISA card and adding it to Available Funds. It worked but when I checked my VISA account, I was charged $22.60. I was not told of any fees. What is that about and how to I avoid it?

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That would be 13% sales tax. Completely normal. 

[Anonymous]

@eshasaib  - That is the tax on the $20  Looks like 13%.  Does that sound right?