Changing plans

[Jason15]

I am with Koodo. How do I change to your plan?

[ryanrudolf]

I joined PM about 2 weeks ago and my only regret is not joining sooner!

This are the steps I did to move over to Public Mobile, I hope it helps -

I had a SIM card that I got from ebay for about 5$ several months ago. You can buy SIM cards from ebay, amazon, PM site, or from local retailers like Walmart and TMS.

Once you have the SIM card at hand, go to activate.publicmobile.ca. It will ask for your SIM card number (this is the long 19digit number, not the phone number) and fillup the questions. You also have the option of getting a new phone number or porting in an existing number.

I wanted to transfer / port in my voipms number. I printed out my voipms billing statement and on the PM website started to do the port in. I made sure that the information requested matches my voipms billing statement. After 3 business days, the port in is successful.

Also be on the lookout for promotions as from time to time, Public Mobile have promotions for new activations. There were no promotions ongoing when I signed up. But I was able to get a referral which gives 10$ credit on the next billing cycle. I also signed up for autopay which gives another 2$ credit.

Hope that helps!

[geopublic]

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@Jason15 wrote:

I am with Koodo. How do I change to your plan?

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@Jason15  Click here to get started.

[gblackma]

@Jason15  Here's 3 articles, they basically explain it all:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

[JoyLuck]

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@Jason15 wrote:

I am with Koodo. How do I change to your plan?

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Here is some info if you want to port your number:

1. As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers. 
• We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless
2. All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator. 

"To ensure the safety of our team members during the COVID-19 pandemic, our Moderator team is working at reduced levels. During this time, you may experience longer than normal wait times when contacting our Moderator team for help. "

[popping · Accepted solution]

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@Jason15 wrote:

I am with Koodo. How do I change to your plan?

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Buy PM SIM card and activate your plan online or activate your plan in-store.

Get a temporary PM number during activation.  Test your server.  If you like the service, send a private message to moderator to port your Koodo number to PM using the following link with the subject “port request”.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[RossN]

@Jason15 hi the first thing you need is a public mobile sim then go to the website and fill out the sign up form you can also port your number at that time if it's a post paid plan you can buy a sim online also