Changing Subscritions

[Jberkley]

I want to change my subscription to the new 29.00 can-us-mex plan from a 35.00 can-us plan but its not offering it as an option. How do I subscribe to the new plan

[James_S]

If I go to change my plan, either in the mobile app or on the website, it's only showing me Canada-Wide or Canada/US plans.  I already have a Canada/Mexico/US plan, but apparently, I can no longer change to any of the other Canada/Mexico/US plans.  If I want to change my plan now, I can only go to Canada-Wide or Canada/US.  👎

[slusagm]

It is possible to downgrade., you just don't see all the plans 

[Camera4617]

I wouldn't say that is always the case, but most of promotions are for new customers only and then it is not possible to downgrade.. 

[BKNS27]

@Jberkley 

Unfortunately, PM has made it impossible for existing members to downgrade to a lower priced plan. 
Your only option is to port out to another carrier and port back as a new member but this is a big hassle.

[Sansan]

Sorry,  if its not allowing you to change to it when you sign into your account and click Manage Subscription, that means you can't get it. That's for new subscribers only.