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Changed plan lost extra gb for referral

Ssyed
Great Neighbour / Super Voisin

I had the 500mb plan but I was getting an extra gb I referred two friends and once i upgraded plans to the 3gb + 3gb bonus plan i noticed that disappeared and i just have what i upgraded it to. Why'd the extra 1gb for refer to disappear? I should be getting 7gb. Please let me know. Thanks

1 REPLY 1

mimmo
Retired Oracle / Oracle Retraité

@Ssyed  the extra 1gb was a one time only bonus once it was used up it dissapears.  Is it possible that  you used it up?  did you see it in your plan before upgrading?

 

also there was a bug that the 1gb was used up before teh plan data.

 

if yes to eithe rof these contact the moderators.

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