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Change subscription

Aidaa
Great Neighbour / Super Voisin

Hi, my current plan hasn’t ended yet, but I want to switch to a new plan. Can I activate the new plan right away, or do I need to wait until my current plan expires?

2 REPLIES 2

slusagm
Mayor / Maire

You should still be able to login first, then use Change Now option to make plan change and pay immediately 

Chalupa_Batman
Mayor / Maire

@Aidaa wrote:

Hi, my current plan hasn’t ended yet, but I want to switch to a new plan. Can I activate the new plan right away, or do I need to wait until my current plan expires?


Plans don't really expire. You can change plans at any time. You just have to choose "Change at Renewal" so you don't lose anything you paid for. If you change now and you still have several days left, you forfeit that money. If you're looking to downgrade, go into your app, change subscription and see what lower priced plans are available and do that every month until you are happy with the plan you want.

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