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Change subscription

Felixno95
Great Neighbour / Super Voisin

I changed from 1gb plan for 25 to 20gb plan for 29 last month. It activated this month. They charged me 29 but the system so that I am still at the previous plan. How to solve the problem?

1 REPLY 1

Sansan
Mayor / Maire

@Felixno95 , to verify exactly which plan you currently have, clear cache or use another browser to log in. If still same, you can use the chatbot to contact a cs agents to confirm.

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