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Change setting to allow PM to share my information with affiliated companies

SideshowBob
Great Neighbour / Super Voisin

Where can I change this setting? I'm guessing I didn't get the Koodo email as I may have said 'no' to this when I set up my account, and I can't see it anywhere in self serve/profile.

 

Thank you!

8 REPLIES 8

SideshowBob
Great Neighbour / Super Voisin

Daughter is currently on the 2gb LTE/$45 plan, but I've changed it to the 8gb 3G/$50 plan starting Sept. 6th.


@Anonymous wrote:

@SideshowBob, *IF* you have opted out from promotional messages from Public Mobile, I don't think there is a way to get them back.  I think there is a way to send a text and the reply will tell you if you are eligible for any offers.  If that's not what you are talking about, please advise...

Edit:  Only thing you can do is text "offer" to 5130 or 5129. If you are qualified for any offers, you will get a reply back.


Manually checking for offers is a bit of a lottery.  I have seen Public Mobile send offer type information from a number of sources.  This time it was 5130.  Previously it was 5132.  I have switched phone a few times along the way, I recall receiving messages from other 51xx numbers.  Good luck figuring out what number they will use next. 


@SideshowBob wrote:

Yeah, I did another search and found similar posts. Seems a weird thing that they can't reset it.


You may not be getting them because not everyone does.  They are targeted offers.  What plan are you currently on?

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

SideshowBob
Great Neighbour / Super Voisin

Yeah, I did another search and found similar posts. Seems a weird thing that they can't reset it.

Anonymous
Not applicable

@SideshowBob wrote:

. . .
Edit: I shall tag a moderator to see if they have any idea.@moderator_team, I summon you!


@SideshowBob, I don't think your tag took.  Should appear as a link.  That said, many have asked in the past, I don't hink even the moderators can reset it.  There are several posts discussing this issue.

SideshowBob
Great Neighbour / Super Voisin

You'd think that would be an allowable change, hopefully someone @ PM can check.

When my daughter gets back from her 1st day at high school (poor blighter) I'll see if texting that # will return anything.

Thanks!

Edit: I shall tag a moderator to see if they have any idea.@moderator_team, I summon you!

Anonymous
Not applicable

@SideshowBob, *IF* you have opted out from promotional messages from Public Mobile, I don't think there is a way to get them back.  I think there is a way to send a text and the reply will tell you if you are eligible for any offers.  If that's not what you are talking about, please advise...

Edit:  Only thing you can do is text "offer" to 5130 or 5129. If you are qualified for any offers, you will get a reply back.

daredogg
Mayor / Maire

Good question @SideshowBob! I don't know the answer, but PM should have a privacy officer... if not PM, at least at Telus. Maybe one of the oracles knows the answer... Robot Happy

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