09-12-2017 07:13 PM - edited 01-04-2022 02:37 PM
09-13-2017 10:09 AM
09-12-2017 09:33 PM
ok noted
09-12-2017 09:24 PM
09-12-2017 07:17 PM
Hi mjafful,
Thank you for reaching out to us. I'll be glad to help you with your plan modification request.
In order to look into your account, you need to provide the current Public Mobile account, phone number and PIN number for security reason. Otherwise, you can provide 3 elements of the following information: Date of Birth, Address with Postal Code, Home or business contact number, Commonly called numbers or text messages (SMS), Last top-up amount and the date, Last booster purchased and the date, SIM card number or Email address.
I am looking forward to your reply.
Cheers
Abdoulaye