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Cellular doesn’t work

Nedzad
Good Citizen / Bon Citoyen

When I am not on wifi I am not able to download new emails although my cellular is on. This happened since I installed NordVPN 

3 REPLIES 3

Nedzad
Good Citizen / Bon Citoyen

I forgot mention that I am on iPhone 

Nedzad
Good Citizen / Bon Citoyen

Thank you very much

softech
Oracle
Oracle

@Nedzad 

There seams to be an issue with NordVPN as it is hardcoded to use with IPv6 which PM is not using.  But thanks to Community member @victorzhao , there is a trick to force NordVPN to use IPv4 back

Ref: https://productioncommunity.publicmobile.ca/t5/Get-Support/VPN-not-working-with-PM-cellular-data/m-p...

  1. On PC, download iMazing Profile Editor from the Microsoft App Store and launch

  2. On the left hand pane, select Cellular, press the "+ Payload" button on the main pane.
  3. For Data APN, click + at the bottom of the grid.  Fill in the "Data APN" column with "isp.mb.com".  Leave the rest of the table as is
  4. fill in only the following:
    Default APN nameisp.mb.com
    Default APN supported IP versionsIPv4 only.
  5. Optional step: on the left hand pane, under General, update:
    Payload Display Name: public_mobile_disable_ipv6
    Payload Description: Set APN to isp.mb.com and IPv4 only
    Target Device Type: iPhone/iPod/iPod Touch
  6. Next, press File -> Edit -> Save As and name the file "public_mobile_disable_ipv6.mobileconfig".
    Leave the "Sign profile with" as Do Not Sign
  7. Transfer this file to your iPhone
    (one way is to uploaded to OneDrive and downloaded it using the OneDrive app into Phone's Downloads folder.
  8. Open the file on iPhone 
  9. On the iPhone, go to Settings -> General -> VPN & Device Management, and click on the new configuration profile to Install it. 
  10. Check using any "What's my IP" site to confirm only IPv4 is showing and not IPv6.  With this new VPN profile setup,  NordVPN should now be working on IPv4 only

 

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