Cant verify email

[frank255]

cant log into account. Need to renew plan.

Cant verify email when press forgot password.

email is xxxxxxxx@gmail.com.

Need to renew plan mods ffs help me out

Edit:  email redacted by will13am.  Please do not post personal information in the public forum.

[kselmak]

Hi

Is it possible that you used different email address during the signup

Can you find the welcome to self-serve email? 

Also if you click on the 3 little dots you'll be able to edit your message and remove your personal info

Which method of payment do you intend to use. If you already have registered credit card or if you want to just voucher as people have already pointed you can call 611.

[Anonymous]

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@frank255 wrote:

Does nothing I need moderator to putoney into my plan, I got the PIN number voucher I just need to put it in my account . Gonna quit Publix mobile this is ridiculous 

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The 611 service is another method to enter a voucher. The voucher number is 12 digits. It might be that the voucher isn't working. You can also use prepaid "credit" card gift cards. Vanilla brand works. Their sister brand MyVanilla didn't work for me.

[saeliux]

Now that you got a voucher. Did calling *611 work? You can enter the pin there

[frank255]

Does nothing I need moderator to putoney into my plan, I got the PIN number voucher I just need to put it in my account . Gonna quit Publix mobile this is ridiculous 

[saeliux]

You can pay for your account through calling *611 with the credit card registered in the account or through a voucher while you sort out the selfserve

https://www.publicmobile.ca/en/on/get-help/articles/pay-for-your-services-through-611

On another note, you should delete your email from your question because this is a public website. Contact Moderator_team privately to reset your password. Here