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Cannot upload photo through what app today for some reason

wisker_d93
Good Citizen / Bon Citoyen

Hi 

I have J3 galaxy prime samsung phone and have been using what app for many years.

For some reason today I cannot upload any photos . The round circle keeps turning inside green icon but seems to not complete upload. I have tried shutting down power and re-start and also changed battery. Still same issue,..seems to stall. Also tried it in store with 5 G wifi fi and same issue.

I can still receive photo on what up so why can't I send any.  I can also still send text messages on what app. Same issue to stall sending photo on the phone messages app.  Please help quickly. Many thanks in advance.

1 REPLY 1

slusagm
Mayor / Maire

@wisker_d93 

is this for MMS upload?

try update the APN settings: 

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

 

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