@BruceC wrote:
I am not able to receive calls after porting from freedom mobile to public. It went straight to voicemail and after restarting it still doesnt fix it.
Is this voicemail that your callers are hearing the voicemail greeting that you set up at Freedom? If that's the case, this means that your number has not been ported. To receivie your phone calls, you'll need to re-insert your Freedom Mobile SIM card into your phone. Also, did you answer the text message from Freedom to approve the phone number transfer to Public? If you missed that text message from Freedom, please put your Freedom SIM card back in. Them, go to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and ask for a customer support agent at Public Mobile. You'll need to get the customer support agent to complete the task if you made the porting request more than a few hours ago (Otherwise, the phone number porting is still in process).
