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Cannot place outgoing local call

Mario38
Great Neighbour / Super Voisin

When I attempt to place a voice call, I receive a recording stating I do not have a voice plan. I do have a voice plan and having been placing voice calls since I signed up with this plan a week ago.

2 REPLIES 2

Mario38
Great Neighbour / Super Voisin

The problem has been resolved.

There were extra characters in the phone number field of the contact record.

 

Thanks.

popping
Retired Oracle / Oracle Retraité

@Mario38 wrote:

When I attempt to place a voice call, I receive a recording stating I do not have a voice plan. I do have a voice plan and having been placing voice calls since I signed up with this plan a week ago.


It seems to me that your account provisioning had changed.

 

Restart your phone make any difference.  If not, send a private message to moderator for help and prepare to wait 48 - 72 hours for help.

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