Cannot make or receive calls

[Jaime7]

I am in NB. I cannot make or receive calls since yesterday. Now my text messages will not work either. Fixes?

[Thermionic65]

Same problem, but I'm in NS.  Put in a ticket, no reply yet.  Two days no phone and barely any texts getting through.  Public Mobile will not be my carrier for much longer!!

[Sue246]

Same problem with one of my phones in Moncton, outgoing intermittent, incoming goes to voicemail, tried another phone with this sim, no change. Another PM phone at same location works fine. problem first noticed last night. Still one phone not working.

[slusagm]

another post about calls problem.  You tried reboot ? Change network mode to 3G 

[softech]

@Jaime7 

this is no outage according to Telus outage page at this time:

https://www.telus.com/en/on/outages

data works? do you see the phone showing connected to PM network at all?

if you have another phone around, test your PM sim card there

if you don't have another phone, try to reseat the sim card, power off phone, take sim out for a minute, then put it back and power up