8 hours ago - last edited 6 hours ago by computergeek541
Hi,
Not able to complete dialing to 1 800 numbers. Both account holders have same issue. Please help. I cannot call my bank. Urgent! Please help now.
I read a member support page, and directed me here.
Matt
8 hours ago
hi @Mks77
many have that problem and need PM to refresh the account
submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email") If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
