01-24-2024 12:27 AM
Hi there,
I would like to cancel my phone number and its plan because I am going to another country. Could you show me how to do that?
Thanks a lot!
01-24-2024 12:40 AM - edited 01-24-2024 12:41 AM
To cancel your plan, sign into your account and switch the 'Subscribed' button to off. That will cancel the Autopay if you have it set up. After 90 days of non payments the phone number will be automatically cancelled.
If you do have a credit card on file for autopay, I strongly recommend you contact customer service at the link belew to remove your credit from file.
The link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437