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Cancel phone number and plan

quangtienftu49
Great Neighbour / Super Voisin

Hi there,

I would like to cancel my phone number and its plan because I am going to another country. Could you show me how to do that?

Thanks a lot!

1 REPLY 1

Sansan
Mayor / Maire

To cancel your plan, sign into your account and switch the 'Subscribed' button to off. That will cancel the Autopay if you have it set up. After 90 days of non payments the phone number will be automatically cancelled. 

If you do have a credit card on file for autopay, I strongly recommend you contact customer service  at the link belew to remove your credit from file.

The link below. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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