Cancel data add on

[Mahesh123]

How to cancel a data add on? I did not know that the validity is only for 30 days. Earlier it used to be unlimited days.

[hTideGnow]

HI @Mahesh123 

PM is a prepaid provider and usually do not provide refund.  But if the data was not sued, they can cancel the transaction and put the funds back to your account.  Please discuss with CS agent about it.  Submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437