@ycj
To close your account automatically you can port your number out. You can also stop autopay and your account will close 90 days after the next renewal date without a payment.
If you want to remove cc info contact an agent.
- you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 9 AM to 10 PM EST
