06-03-2024 09:10 AM
Hello!
I have transferred my cell number to another provider. How do i cancel my subscription? I cannot log in anymore.
Is it automatically cancelled when the number is transferred?
Thank you
06-03-2024 09:42 AM
Yes, once you port out. Your account and subscription will be closed and your CC information is removed.
06-03-2024 09:12 AM - edited 06-03-2024 09:13 AM
@Sampshields30 once you transfer to another provider your public mobile account will automatically close.
You might want to send a message to remove your credit card from file if it was previously.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437