03-04-2024 01:45 PM
Hi, my wife and I just switched to Public - I successfully ported my number from Freedom Mobile with no issue, but she's had issues with porting hers from Fido.
She's now unable to submit a ticket to get assistance - could we get someone to contact me about resolving the issue?
03-04-2024 01:54 PM
I assume she replied to the text from Fido confirming she is porting over to PM with the Fido SIM in her phone.
It could be a provisional issue with the SIM so DM an CS_Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-04-2024 01:49 PM
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-04-2024 01:47 PM
You can submit a ticket at the link below.
If that doesn't work, use the next link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437