Can't seem to use my $25 voucher

[kelly0032003]

I had $45.00 worth of vouchers (one $25.00 and two $10.00)  The $10.00 vouchers worked but the $25.00 doesn't appear to.  What am I doing wrong?

[kelly0032003]

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@Anonymous wrote:

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@kelly0032003 wrote:

I had $45.00 worth of vouchers (one $25.00 and two $10.00)  The $10.00 vouchers worked but the $25.00 doesn't appear to.  What am I doing wrong?

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Did you buy them all at the same at the same place?

If not and any of them were really recent then it might be that the voucher purchase hasn't been reconciled from the vendor to PM yet.

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Yes I did buy them all at the same place but I bought them 9 months ago.  And they are not near the expiration date of August 22 2022.

[Anonymous]

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@kelly0032003 wrote:

I had $45.00 worth of vouchers (one $25.00 and two $10.00)  The $10.00 vouchers worked but the $25.00 doesn't appear to.  What am I doing wrong?

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Did you buy them all at the same at the same place?

If not and any of them were really recent then it might be that the voucher purchase hasn't been reconciled from the vendor to PM yet.

[mimmo]

at this point i think all you can do is message a mod and ask them to look into the voucher code.

[kelly0032003]

That didn't work either.

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@mimmo wrote:

Not sure why but I think calling 611 has helped others in your same situation

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[mimmo]

Not sure why but I think calling 611 has helped others in your same situation

[kelly0032003]

Just tried.  Still not working.

[passiveegg]

It should not be a problem, try doing it again and log into your self serve in incognito. Sometimes might just be a glitch