Can't reset password

[h_bonita]

Hello,

I forgot my password and security question. So I can't reset my password.

Anyone know what to do?

Thank you

[wetcoaster]

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@thad wrote:

Hello

Who are the moderators? And how do I get in contact with them? 

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@thad

In case you missed the link in @closng's reply:

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[thad]

Hello

Who are the moderators? And how do I get in contact with them? 

[closng · Accepted solution]

Hi @h_bonita,

You will need to send a message to the Moderators with your account details (name, email, phone number, pin) and they will be able to help you reset your password:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437