07-07-2020 06:39 PM - edited 01-05-2022 12:00 PM
@Tiana_V
I can't login and when I get the reset password email and reset the password then try to login, it keeps telling me its the wrong password and locks me out again!!!
Solved! Go to Solution.
07-07-2020 09:06 PM
Try clicking on the forgot password link and resetting your password. If the issue still persists, contact a Moderator.
07-07-2020 08:28 PM - edited 07-07-2020 08:29 PM
@curtissrickard Sounds like you have should everything under your control.
When retrying the password reset, just make sure
1. you're typing in the same email address.
2. and CAPS LOCK key isn't ON
07-07-2020 06:56 PM - edited 07-07-2020 06:58 PM
@curtissrickard try again in incognito or private mode while you wait for a reply from mods
07-07-2020 06:49 PM
I tried reseting to original password and no luck
07-07-2020 06:46 PM
I thought she was a moderator
07-07-2020 06:42 PM - edited 07-07-2020 06:55 PM
@curtissrickard try resetting your password to the original password you used before the reset
07-07-2020 06:41 PM - edited 07-07-2020 06:45 PM
Not sure why you tagged Tiana into the post.
Please contact the moderators for assistance. Two ways to reach them.
1-
2- or via private message at link below
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
If you get the reset password link. Try making a very very easy password then logging into it. Does that work? If yes then once logged in click " change your password" and set up a harder more secure password.