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Can't login to my account

kevinj
Great Neighbour / Super Voisin
It has been 3 days I can't login even reset the password
3 REPLIES 3

Mary_M
Retraité / Retired
Retraité / Retired

Hey @kevinj

 

Have you made sure that your self-serve was created?

 

If so, please private message me your phone #, I'll look into it!

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

AndreLaranjeiro
Great Citizen / Super Citoyen

Were you previously with rogers?  This seemed to be a common problem from customers transfering from Rogers.  A moderator can successfully help you, however I think the problem has since been fixed if you try again.

jheili99
Deputy Mayor / Adjoint au Maire

hi...

 

 

send one of the 3 moderators a private message and i'm sure they can help you ..... @Shazia_K

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