04-23-2026 02:55 PM
Why i can't call and receive call ? My phone is 4g and not 3g.
Solved! Go to Solution.
a month ago
thanks for the reply ☺️ i ended up buying a new phone, because my sim is no longer compatible with my phone.
yeah, im from Manitoba. i ended up buying a new phone..
04-23-2026 04:57 PM
@jennifervutug
It doesn’t matter if your phone has 4G or 5G. This is just the speed of your data.
Your phone will need VoLTE to make or receive calls so enter the IMEI of your phone to the link that @hairbag1 has provided.
04-23-2026 02:58 PM - edited 04-23-2026 03:01 PM
Are you in Manitoba ? If so, you might hafta buy a newer cellphone now.
https://www.publicmobile.ca/en/get-help/articles/volte
https://www.publicmobile.ca/en/get-help/articles/850-turndown
