02-28-2017 02:08 PM - edited 01-05-2022 01:46 AM
Solved! Go to Solution.
07-20-2017 05:44 PM
02-28-2017 06:14 PM
02-28-2017 02:22 PM - edited 02-28-2017 02:52 PM
@Jeh wrote:
Okay cool, so then I can change between 10, 30 or 90 day plans regardless of what i had before with the future dated option right?
Yes, that's right.
Just make sure, after you select the new plan, click on "Change on next renewal date" rather than "Change plan now", or it'll begin immediately and you'll lose any time remaining on your current plan.
02-28-2017 02:22 PM - edited 02-28-2017 02:23 PM
Plan switches are not immediate. It is prepaid so you get the time you first prepaid. When you switch plans, the new plan starts automatically when the old plan expires providing funds are available. You can select the new plan online in advance. If you want a month "off", just make sure there are no funds in your account and autopsy is turned off. Your account will remain suspended for 90 days before it is abandoned. You can select a plan and deposit money anytime in those 90 days.
Please bravo or mark as a solution if this assists.
02-28-2017 02:21 PM
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02-28-2017 02:18 PM
02-28-2017 02:15 PM
You can make plan changes yourself in your PM self-serve account and future date them to begin when your current plan ends. If you change plans immediately (i.e.not future dated), then the new plan will supercede the old one and you'll lose what you paid for the old one, since PM is an entirely prepaid service provider and there are no refunds.
02-28-2017 02:12 PM - edited 02-28-2017 02:13 PM
@Jeh You can technically change plans whwnever you would lilke, however the more realistic options is every 3 months.
For example the 90 day, 6 gb, would be paid up front on day 1. If within those 90 days you chose to switch to 90day 2gb, then you would lose any money you paid for the 6gb plan and again pay the full upfront price for the 2gb plan.
If you wait until 90days are up then you can prescehdeule the plan change without interruption of service.