Calling

[Bunzy]

When I make a phone call it says I am out of minutes but I just renewed my account that wasn’t disconnected. It was still active and my dad. It still works but I still can’t make calls. My renewal date is today to renew, but I change the whole plan so it’s not working as of yet.

[BKNS27]

@Bunzy 

Try rebooting your phone by powering it off then back on and see if that helps.

[HALIMACS]

@Bunzy 

make sure to use private/incognito mode when accessing self-serve.

 Also, tap those circular refresh icons in the page itself to get an updated version of the page.