Call Waiting

[ckkong]

My friend has PM, but sometimes when his phone there is no call waiting. Other times when I call him, he told me he is on the other line. I know that when I was on Koodo I had call waiting. I wanted to know if all the PM plans actually has call waiting?

[ckkong]

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@computergeek541 wrote:

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@ckkong wrote:

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@ckkong wrote:

Thank you!

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@computergeek541 wrote:

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@ckkong wrote:

How come sometimes the phone is busy though?

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I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal. 

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How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?

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There is no dial tone when using a cell phone, but if you reach someone's voicemail when calling that person, it could be one of a few different things:

-that person rejected your call

-the receiving person's phone has no signal or is turned off

-person is blocking your calls

-receiver is already in a call but doesn't have call waiting

-temproary network problem on the other end

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Thank you for the response. I see. He is also Public Mobile and was the one that recommended to get this phone service. There is also the possibility he is in the basement and cannot receive the signal or a place where the signal cannot be reached. My friend has mentioned before that there is a electrical room that prevents the phone from receiving calls or making calls. Basements of buildings also have this issue that messages get delayed and phone calls don't go through. I also am aware that the previous phone he used to use had problems and he wasn't receiving calls and messages from time to time.

[computergeek541]

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@ckkong wrote:

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@ckkong wrote:

Thank you!

---

@computergeek541 wrote:

---

@ckkong wrote:

How come sometimes the phone is busy though?

---

I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal. 

---

---

How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?

---

There is no dial tone when using a cell phone, but if you reach someone's voicemail when calling that person, it could be one of a few different things:

-that person rejected your call

-the receiving person's phone has no signal or is turned off

-person is blocking your calls

-receiver is already in a call but doesn't have call waiting

-temproary network problem on the other end

[ckkong]

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@ckkong wrote:

Thank you!

---

@computergeek541 wrote:

---

@ckkong wrote:

How come sometimes the phone is busy though?

---

I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal. 

---

---

How about when I call and after it does the dial tone it immediately directs me to the voice mail? Does that mean that the phone is turned off or on another call?

[ckkong]

Thank you!

---

@computergeek541 wrote:

---

@ckkong wrote:

How come sometimes the phone is busy though?

---

I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal. 

---

[computergeek541]

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@ckkong wrote:

How come sometimes the phone is busy though?

---

I believe that if someone gets sent to your voicemail at the same time as someone else, the second person receives a busy signal. 

[ckkong]

Thank you.

[melissaTr]

Hello,

PM have call waiting. You have to set it up in your phone.

I found this website help with setting all of the calling features

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

Hope it's help.

[ckkong]

How come sometimes the phone is busy though?

[ckkong]

Thank you!

[Jb456 · Accepted solution]

Yes they do have call waiting