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Call Record.

bandkbock
Good Citizen / Bon Citoyen

Is a detailed record of individual calls available, and if so, how do I access it ?

8 REPLIES 8

bandkbock
Good Citizen / Bon Citoyen

On "View My Usage" I was able to find only the number of minutes used, not how many calls, to what #, or when. What am I doing wrong ?

Anonymous
Not applicable

@bandkbock wrote:

I have 23 min. of usage on a CA/US Add-On 200 Min.  To control my usage, can I find out how many calls there were, where to,when, and what charge, if any ?


View My Usage will give you all your calling details. No charges though. You paid for them with the add-on cost.

@bandkbock Which plan are you on?  Thanks.

bandkbock
Good Citizen / Bon Citoyen

I have 23 min. of usage on a CA/US Add-On 200 Min.  To control my usage, can I find out how many calls there were, where to,when, and what charge, if any ?

bandkbock
Good Citizen / Bon Citoyen

Thanks that helps.

bandkbock
Good Citizen / Bon Citoyen

Thanks.


@bandkbock wrote:

Is a detailed record of individual calls available, and if so, how do I access it ?


You can access your recent call details by going into the usage history section of your account at selfserve.publicmobile.ca.

gblackma
Mayor / Maire

@bandkbock  there is no detailed account of call records available, unless you are referring to what is in the self service account. Transaction section.  Usage history, Its for 90 days.