@CS_Agent

[CoraPWEP]

I need to access my invoices paid for February and March for an expense claim for work. Can I please get help with that?

[Handy1]

@CoraPWEP  Ask support to help you for this 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[CoraPWEP]

It only shows past three months. I need a couple months past that. 

[BKNS27]

@CoraPWEP 

All you need to do is to login to your account and go to the Payment section. There you will have the option for 30 days, 60 days, 90 days or custom drop-down menu.

Just select the one you need and print out.

[esjliv]

@CoraPWEP  - nope, we are not CS_Agents here. Curious why did you tag them in your subject?

You can look back in payment history in your My Account for amounts charged, but it won't include taxes.

If you need those past 'invoices' then you could ask CSA.   Ways to contact Public Mobile Customer Support (CSA) below:

1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, OR

2-go to your envelope at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support (link is provided in #3 below as well). 

3 -Use this link (same as #2)  Private Message to Public Mobile Customer Support Agents (CSA)

[dust2dust]

Have you logged in to your account and gone to payment history and selected a data range and then selected download? Is that output what you would need?

[Handy1]

@CoraPWEP  we are just customers  like you trying to help . But Here’s how to submit ticket with support 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437