@YSK wrote:
@CS_Agent
My activation didn’t prompt me to download eSIM. How can I get the download link again?
@YSK - we are not customer support agents (CSAs) here on the community. We are customers, just like you.
Reaching public mobile employees is vague and not obvious around here; so many others have this same issue realizing this.
The 2 ways to contact the Public Mobile Customer Support Agent (CSA)_Team are below:
1 - Normally Faster - use this link to: Get Help With Public Mobile Chatbot], OR
2 – Slower - Use this link to: Contact Public Mobile Representatives (CSA) by submitting a PRIVATE MESSAGE to start a ticket to them here: Private Message to Public Mobile Customer Support Agents (CSA)
