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COURT ~ need proof

Zianna
Great Neighbour / Super Voisin

I need to get my daughters cell log from April 2024- January 2025 for a Court case. How can I go about to do this. 

Since the ...... has happen we got her a new cell, that doesn't have all the info we need. 

 

3 REPLIES 3

will13am
Oracle
Oracle

@Zianna , are you able to check the call logs on the phone?  They should be there unless manually deleted.  I have a call and text history that dates back many years on my phone.  

Yummy
Mayor / Maire

I truly doubt PM keeps call log that far.

Try opening a ticket through chatbot. If that does not work send direct message to agent.
https://www.publicmobile.ca/en/get-help/articles/contact-an-agent

BKNS27
Mayor / Maire

@Zianna 

You can login to your account account and print the record for the last 90 days under Subscription>Usage Breakdown. 
You will need to contact a CS_Agent for Usage Breakdown by clicking on the Chat icon and type in Submit a Ticket for an agent to supply record up to 1 year back.

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