07-21-2023 02:24 PM - edited 07-21-2023 02:28 PM
I am being billed for an account I do not have. I need to speak to an agent to stop the billing
Doug Fisher
Solved! Go to Solution.
07-21-2023 02:27 PM
@DougFisher wrote:I am being billed for an account I do not have. I need to speak to an agent to stop the billing
Doug Fisher
@DougFisher this is an open forum and we are just customers here, please remove your phone number for your own protection. Go back to your post, click the down arrow and select Edit Messasge
For the payment issue, if you are sure it wasn't used by your family member for another line, or if you don't have any other Koodo or Telus service with that amount, please engage support for further investigation by messaging them here